The Old Ship Inn - Hackney

What a con. Offered 20% discount on food and drink so we decided to eat and drink there even though we didn’t intend to. Never got the 20% discount and in fact ended up getting significantly over charged for a bottle of wine too. Have emailed property several times no response apart from one phone call with no message left and just the phone slammed down. Extremely poor customer services and fraudulent activity making guests eat in their establishment. A complete rip off and a con.

Went in on Saturday early evening for a quick drink and some nosh. Excellent menu, the Spicy Black Bean Burger was terrific. Friendly staff. Great atmosphere, and a good choice of music. Just a pity Boris and his Project Fear cronies have scared most people away. Come on people, support these places or they will disappear.

Small restaurant close to a big theatre. It looked a little grotty, but turned out to be perfectly. Good seafood and excellent crumble for dessert.

Sian and her team took wonderful care of our family, including our two young children. We arrived at 12:15 and there was plenty of room for strollers, which was great. The restaurant is very kid-friendly and they had a great selection of local beers. As a fan of cask ales, I was pleased to see they had two options from Redemption and one from 5 Points. The burgers and salads were delicious (although I would recommend skipping the guacamole). This is now our go-to spot for dining out with kids. Thank you, Sian!

I had a very disappointing experience at The Old Ship. I had booked a table online for 12:30 until 2:15 for a work lunch, to accommodate colleagues from other offices. However, the restaurant changed the reservation to only until 1:30, although this information was stated in the confirmation email (which I did not thoroughly read due to the subject line). No one contacted me to discuss the change, and we were abruptly asked to leave the table at 1:30 while we were still eating and drinking. Chaos ensued as we tried to pay while standing and the table was quickly reset for new guests. Two of my colleagues arrived at 1:15 and were also asked to leave before they could finish their meals. While the food was excellent, the customer service was lacking and my complaint email went unanswered.