Rosa Mexicano - Hackensack

After going to all Rosa Mexicano restaurants for many years, we were extremely disappointed in last night's dining experience. Guacamole was fabulous, but everything else was not. Too salty, we had to return the rice it was so bad, as was the brisket. Waitstaff was attentive and knowledgeable . The bathroom was filthy. We never found this poor quality of food before.

Very short staffed. Dinner took 2 hours. Appetizers took 30 minutes to come out and dinner did not come for all diners at once. We were finished with our meals by the time one of us received theirs. Will not be back unfortunately.

Had another great experience at this Rosa location. This is the second wedding anniversary that my wife and I have shared our dinner at this location. The service was great, they brought us champagne to celebrate our anniversary as well. We will be back again. 

The service was very poor. Waitress was extremely slow. The Manager had to bring water drinks to the table once she finally put the order in. We ordered the guacamole, which was very good. But there was no point in having them make it by the table. The server had no interest in what he was doing, so we had no interest either. Waste of time. We ordered a second drink which was never made or at least never brought to the table. Everything took too long, especially the drinks, which should be the first thing you do. The place is big and the sound echoes off the walls. This was not an enjoyable experience, and it was a special dinner, as it was my niece's last night with us. The waitress gave us a voucher for free chips salsa because she forgot the drink. We left it in the table. We will not be going back.

Our tacos with rice and beans were absolutely delicious as always. However, our nacho chips were very stale and tasted like they were cooked in old oil so they were inedible. Waiter also forgot to bring my extra order of rice and beans. Otherwise, servers were very friendly. Rosa Mexicano is our favorite Mexican restaurant in NJ so we remain very satisfied regular customers!