Brodard Asian Snowflake Ice Boba Tea In Arl

I love the Pad Thia, it taste excellent! And i used to always get the Avacado smoothie, until she told me to try something else, I took her up on her suggestion and started trying a different smoothie each time. They are all great! Avacado, Coconut and Honey Dew are my fav! They are very nice, family!

I'm leaving one star just because I have to in order to leave my review, today this mean and rude ladie got confused with our order and she stared arguing with us that we were getting her confused when she clearly was confusing herself,an instead of just fixing our drinks that she made wrong she made a big deal out of it,well this was the last time we go there horrible costumer service!

Great food, the I accidentally ordered a smoothie with boba and I meant to get it without boba and she said it wasn’t a problem at all and made another one for me without a problem!

BEWARE OF THE MEAN OLD LADY I liked this place awesome tasting boba really smooth 5 stars on that but they need to hire new people to take your order. I had a run in with the infamous old short lady with reddish cheeks working at counter on my recent visit and it was not pleasant. I haven’t had a boba in awhile and I heard great things about this place. I ordered and said “Lychee with boba please” then was barked at for a solid minute by this little older lady, about how I ordered it wrong she said “ I don’t know what you want, lychee with boba mean nothing too me. You can’t order lychee with boba you have to say what it is, see we have milk tea, smoothie, slushy. We have many types. I don’t know what that mean Lychee with boba that mean nothing to me.” On and on she went repeating her self in her broken English. I said I’m sorry I forgot, I’ll have it as a smoothie” I was quite honestly shocked and embarrassed. I just got chewed out by this lady and in front of my friend as well. I wanted to yell back honestly but I held back because I was with company. I mean what is wrong with this lady!!!! Geez just say “ Would you like it as a tea, smoothie or slushy” That’s all.... Hello...How hard is that. Do you not realize the damage your doing to that business. Then when my drink was ready she never told me just sat it on the ordering counter and let it get warm while we sat at the table we just walked up grabbed it and left. Don’t believe me go there and if you see the short old lady with reddish cheeks behind the counter order your boba like that and watch what happens... BUT BE WARNED

The lady behind the counter was REALLY rude. I wish I would've read the other reviews on here about the bad customer service before going.