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Contribuiți la feedbackFood and coffee were good enough but the two girls working the counter were not even rude, they were MEAN. Completely threw us off since the rest of the staff at Pasea hotel were incredible. Horrible experience from ordering coffee to asking for cream that wasn’t put out, so we went to Philz for the rest of our stay. Good customer service is not that hard…
Food and coffee were good enough but the two girls working the counter were not even rude, they were MEAN. Completely threw us off since the rest of the staff at Pasea hotel were incredible. Horrible experience from ordering coffee to asking for cream that wasn’t put out, so we went to Philz for the rest of our stay. Good customer service is not that hard…
Excellent location and perfectly appointed rooms with ocean view. Beds and pillows were dreamy, food was all delicious. Will definitely go back, although the pool lady could’ve been friendly. Perfect stay otherwise!
I dropped just about everything that was set in front of me and Katy was quick to come to my rescue every time. Drink and food were amazing and all requests were accommodated. She even played into our humor which most servers would probably be annoyed with because if you have worked in the biz, you know when 8 ladies walk into the restaurant, it’s gonna be a treat. Katy for president!
This was a 1 night stay to meet up with family before a cruise. From the minute we arrived the staff was friendly, helpful and welcoming. The bellhop, Peter, was extremely helpful and informative about the hotel and room amenities. The front desk staff was awesome too. The room was clean and comfortable and had nice decor. We were happy to see they offered coffee and water in the room. We enjoyed breakfast and dinner in the hotel restaurant, tanners, their waitstaff, Ana and Sam were friendly and welcoming too. The food and the hotel weren’t cheap but the great service made it worth every penny! Would recommend!