Gourmet Burger Kitchen - Greenwich

I am writing this review because of a young girl named Shivani. When we arrived at the restaurant before heading to a concert, all the restaurants at the o2 were very busy. Shivani informed us that there would be a 45-minute wait for food. We hesitated but ultimately decided to wait. She quickly found us a table so we could have a drink while waiting. Shivani regularly checked on us and kept us updated on when our food would be ready. She was very pleasant and had a great attitude towards helping us. Thank you, Shivani!

My partner and I had a busy day in London and decided to grab a meal before heading home. We opted to try GBK, a burger joint we had been curious about for some time. We knew it might be a bit pricier, but we were looking for a proper sit-down meal with a good burger, and that's exactly what we got. We were greeted promptly upon arrival and seated by friendly staff. The menu had a good selection of burgers, and I ended up ordering the Mighty One, a massive 16oz burger! While you can order through an app at your table, we decided to order at the counter so my partner could inquire about gluten-free bun options. Ordering was a breeze, and I also enjoyed a pint of lager with my meal. We opted for the 3 sides deal, and all three sides were tasty - the chips were hot and the chicken pieces exceeded our expectations. We both went for large burgers, figuring we might as well go all out since we hadn't eaten all day, and we were not disappointed. Although the meal was on the pricier side, it was definitely worth it for the quality of food and overall dining experience. We usually eat healthy and don't indulge in burgers often, but this was one of the best burgers I've ever had - truly a Mighty One! I highly recommend stopping by GBK for a delicious burger treat.

Visited a GBK for the first time and was a little underwhelmed. Firstly, £8 for just a beef burger on its own is rather expensive. Although it was good quality and cooked how you wanted it. Sadly my fries were cold when they came out so I needed to ask for replacements (which was resolved quickly) The Lemon fresh and fizzy drink was very nice and free refills too. The other big let down was the toilets. They always say to judge a food venue on its toilets and in this case I would score it even lower. Both sinks in the gents had taps that were loose and coming away from the surface, they didn’t feel particularly clean either. Staff all seemed friendly though.

Tiny burgers, awfully presented, confusing menu, warm flat beer, no cutlery or napkins at table, staff are friendly but not properly trained. Avoid

Great burger, fast and attentive staff, Srinivas was very helpful and talked us through the menu, made us feel very welcome.