Gaucho At The O2 - Greenwich

Food was only okay. The servers were a bit too diligent taking the plates before finish. We switched tables and they served empty tables. Steak was pretty good though although more well done vs what I would have preferred. Quite tender. Misserved my side at first and then although I asked for a salad with dressing on the side, it came dressed. Dishes looked inconsistent I'm terms of volume and finish. Couldn't be bothered. Salad was very limp, lettuce was old. The cheesecake was a disappointment. Ambiance really nice.

Really disappointing steaks, the ribeye was flavourless and under seasoned. The peppercorn sauce had a herb in it which did not work with the steak at all. The other sides were not great either. I’m surprised bordelaise is not offered. The waiter was trying to force a more expensive bottle of wine on me, stopping just short of telling me the one I wanted was undrinkable. I had to say no a few times to get him to stop pressuring, it was very awkward. I felt I’d ordered terrible wine, it arrived and was decent. The bread, starter and dessert were all fine…and not in the way a ‘fine wine’ is fine either.

Popped in today to try there Sunday lunch and what a pleasure it was! Both there roast dinner options were delicious and excellent value, the never-ending-roast dinner was amazing ......... Staff always great here. Coat £9 to park in o2 car park Back open and back to its best! Started evening with drinks at the ground floor bar where staff was polite and professional serving excellent cocktails and draft larger now. Then off to the elevator to the 1st floor for our meal. The steaks here are definitely some of the best around, your not even given a steak knife here as you don't need one because its so tender! Meats full of flavour cooked perfectly. I can personally recommend the gaucho sampler, 4 different cuts of meat. All which tasted amazing. Also the Tira de Ancho is very good plus the vegetable sides are packed with flavour! I found prices average for meat of this quality. As for the sides we found you get plenty of delicious chips but others like the mash and mac cheese are quite small. Staff in the restaurant was polite, attentive and professional.

Had medium rare steak for the first time, it was surprisingly lovely, well cooked. Staff were pleasant. It was cosy and relaxing environment.

So I have to say with the service here that was delivered by the lovely lady that served us..... Patricia was brilliant I felt proper at home and my mate does know his way around Good Food so we discussed and decided to have the chateaubriand very beautiful cuts of meat that I 've never had the pleasure to eat before but boy did I enjoy we had a béarnaise sauce and buttered salad, chips which were taken off the bill for the following, my mate thought they were frozen I said no I don 't think they are frozen but I did think there was something not right we were told that the chips were stored in the water....... and for wine, we had a bottle of Spy Valley envoy pinot noir was quite nice indeed I think we also had a couple of rounds of Tanquerey and tonics so it 's relaxed and chilled I wasn 't dressed to impress and it was nice. so anyway during our time there both we use the facilities and number of times on my second trip I come to realise that the cubicle was locked however there was no one in it, so I asked duty manager what was that about, so I got back to the table and had my dessert which ones with my favourite sticky toffee with butterscotch bonbon on my third trip back I bumped into the duty manager who happened to come out of the very said cubicle he saw me and while the shakes his hands in the air, saying it 's is not flushing good customer service in my book you got back to me..... Regardless if it is crass but to me, that shows dedication, I would be happy to eat here again