Grill Marks Haywood Mall - Greenville

Love having a pre shopping cocktail! Overall, good food in an upbeat fun atmosphere. Wasn’t impressed with the food this last visit, but all the other times have been good. The bar staff could be a little friendlier though.

The product of this location, especially for delivery, is completely sub par. I have ordered the same meal in the restaurant, to go, and delivery. Each time I have ordered to go or delivery at least one thing has been wrong or missing from my order (including the sauces included with the fries almost every time). This time, I received a completely bare burger aside from a patty and bacon and a sad excuse for “pimento blue cheese” fries. This is absolutely ridiculous for $10 fries and a $12 burger. I have been a loyal customer since this location opened and am very disappointed.

Burger so delicious! I love ordering the buffalo patty for mine. I love building your own Burger option on the menu and usually go this route. The Parmesan truffleries with the sauce is also delicious! The Freak Shakes. I swear they can be their own meal, absolutely delicious food. Not a single complaint, I will definitely get more frequent.

Fries were good. Burger was actually a bit bland and bun was dry. The worst part is that they were horribly understaffed. After being sat we waited about 15 minutes before we saw a waitress. We put our whole order in. Then we didn't get our food for almost 45 minutes. Our waitress was so sweet, but so overwhelmed. She was crying as she was working. She has a baby at home and hadn't slept in almost 48 hours and was mandated to work a double, waiting on half the restaurant. We tipped her well. But it would have been nice to see a business taking better care of it's employees.

The swimming upstream sandwich is amazing! The sweet potato fries with orange sauce are on point! However, menus and tables could use additional attention to cleanliness. We always have to wait awhile before anyone notices we need to be seated. The servers are always nice, though. We come back only because the food is so good.Food: 5/5