Craft 670 Embassy Suites Greenville

The food at Craft 670 was really good. My date and I both had steaks that were cooked just as we requested with vegetables and mashed potatoes on the side. The restaurant side really wasn’t that busy, but the bar side had pretty good business. Our waitress seemed to disappear regularly, not sure what else she was doing in the restaurant/hotel. One thing I didn’t like was the fact that everyone who smoked went outside, but when the door was opened all the smoke seemed to blow back inside which was annoying. Overall, it was a good experience, and I would like to try other things on the menu.

Our reservation was at 11:30. When we ordered we were told that the food for a large group of 25 (whose reservation was at noon) was being prepared before ours because they preordered. That's not cool. What's the purpose of having a reservation? Although the food didn't take as long as we thought it would, there were several meals incorrect and several items missing. Aside from that, the food was delicious and our servers were really good. I would go back again, but would have to specifically ask if there are any other groups who would take precedence over ours

Our party of 4 truly enjoyed the food, the variety of selections, the ambiance, and the hospitality of the entire staff. We each had our favorite dish. Mine was the strawberry/blueberry cake.

We were there for the Mother's Day brunch. The first issue was that my wife and I were assigned a cocktail size table for our meal. It was not appropriate for a $100.00 meal. Service was okay, not great, but not particularly bad either. I did take exception to the waitress filling in a tip amount 18% on the initial bill presented. I normally leave a 20% tip if the service is good, but since we had to ask for drink refills, I thought her suggestion was a bit presumptuous. The food was mostly very good. The prime rib was terrific, as was the lamb. The breadth of selection was very good. Unfortunately, the stone crab claws, while impressive on display, were not very good. One could tell by the color brown which ones were really dry, but even the light colored claws were still not great. If you've had really good stone crab claws, then you know the difference. I didn't have any of the breakfast items, but my wife did and said they were very good. The deserts were varied and very good. I have eaten at the Embassy Suites many times over the years, usually for lunch when the lunch buffet was available. We have even come for breakfast a few times over the years because the breakfast buffet is usually really good especially with the made to order omelets. We had attended the Mother's Day and Easter brunches several times, when they were offered in the past, and had been pleased. We noticed the attempts to upgrade the general appearance and functionality of the hotel. This past Sunday was the first time we have eaten here in several years. Glad to see that you are re establishing the special occasion brunch. Had we not had to sit at the little cocktail table, if the crab claws had not been disappointing, and the waitress didn't try to goad me into meeting her expectations of her service, then I wouldn't have minded the $40.00/person price. Hope this helps. rw

Just don’t do it. Hilton needs to step in and get this place straightened out. It’s embarrassing to have such a crappy restaurant in a nice hotel.