Taco Bell - Grand Forks

My queen was hardly warm and the cheese was not melted. there was a long line, so I understand that they are trying to pull people through, but I would rather have waited the 2 minutes to cook it completely. baja blas was as always delicious!

Service was fast but they missed one item. When we went to ask for the missing item they made us bring in our whole order two prove we weren't lying. I've never had this happen before, they usually just give us our missing item. Additionally my husband and I ended up sick from the food and are still dealing with the symptoms more than 24 hours later. My kids' food didn't make them sick luckily.

Went to Taco Bell one night and got 2 hard shells, 2 soft shells and a Beefy Melt burrito. When I got home, everything was in the bottom of the bag, unwrapped, and the toppings were all over inside the bag. I called them and a gentleman told me they would be replaced free of charge next time I came in. They took my name and address and told me it would be taken care of. The next time I came in, I inquired about my free meal and Kaylee, the manager, had no idea what I was talking about. I am absolutely disgusted by the way this was handled, and the customer service needs to greatly improve.

Asked for them to mark our burritos since some had sour cream and some didn't. They just put stickers on random burritos and we didn't find out till we took a bite. Rude the entire time and absolutely childish about a simple request.

I was disappointed in this location this time around, first of all they redefined the meaning of fast food, there were only two cars in front of me and it took easily 20 minutes to get my food and the second thing that upset me was the fact that they had no salsa all they had was there fire red hot salsa. Can you imagine a fast food Mexican restaurant with no salsa for its customers? Lastly I ordered some Cinnabon rolls and they were stale and dry, must have been made yesterday as they certainly weren't fresh. Overall it was a disappointing meal.