Dairy Queen Grill Chill - Grand Forks

Drive through was busy, but on a hot day to be expected. Line move fairly quickly. Please bring back the big menu, all the little signs are a pain to see and read. I know you have the big QR code to scan, but I like old fashion menus. The service wasquick, and the onion rings were fresh, hot and tasty. The milkshakes hit the spot and were flavorful.

I often go here and they have good food, but the service is super slow. if you're in a hurry, go somewhere else. the line is always secured up to the road, and if they make a curb-side order, they will wait almost 20 min for just a few items. I have been on the parking lot for almost 30 minutes, ordered only 2 items and see that other customers are served before me. again, normally nice staff and everything, but it is tied up too late for things because they do not have their speed of service down.

After a long day, my family and I just wanted some quick food and maybe some ice cream. My wife and our youngest goes in. I attempt to enter the building with our other kid not even 15 seconds later the door's locked. My wife tells me they're closing the dining room, despite it only being 7 pm when the sign outside says they're open until 8. Either stay open until 8 or change your hours.

Tried walking through the drive through due to the lobby being closed. The manager told me I couldn't order. A kind person behing me in a vehicle placed my order for me. I got a pup cup and my order was intentionally messed up. They put hot fudge all over the ice cream I got for my pup. Horrible customer service. I do not recommend this location.

Got our order wrong, went back to have it fixed just to have them make it the same way again. The staff call one another names about it. Cold food all around. Watched the staff take returned food back from me and returned it to the kitchen which is a big hazard to food safety and contamination considering they don't wear gloves and touched the food I returned.