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Contribuiți la feedbackReally friendly, helpful and knowledgeable. We really appreciated the staff here, and the bikes were well maintained as well. I highly recommend renting bikes here. The ride to Yaki point was beautiful.
We booked a bike rental for 10 am but came earlier at 8 am, staff was very helpful and accommodating! We biked down to Hermit’s Rest and took the shuttle back, took 4 hours.
Welcoming atmosphere, friendly crew. They were singing along to Michael Jackson and Bon Jovi while I was in there. Got the iced Chai latte which was very good. Great place to grab some food/water/Gatorade before setting out on the trails, as well as after finishing a hike to replenish. Highly recommended
Convenient location. Knowledgeable staff. I reserved bikes in advance, but even walking up the process was super easy. We ended up having an issue with one of the bikes but they quickly swapped it out and we were on our way again. They have great directions and helped us map a route. We arrived early to watch the sunrise and then grabbed a coffee and bagel at the shop while we waited for them to open. It was perfect. I would absolutely rent from them again. Such a great way to see the Grand Canyon. Can cover a lot more ground than walking the rim.
During my recent e-bike adventure at the Grand Canyon, I was thoroughly impressed by the level of professionalism exhibited by the staff. From the moment we arrived, they went above and beyond to ensure that we had a memorable and safe experience. Allow me to share my thoughts on their exceptional service. The staff members were incredibly knowledgeable and took the time to explain everything we needed to know about riding the e-bikes. They provided clear instructions on how to operate the bikes, adjust the settings, and make the most of the electric assistance. Their expertise and guidance made us feel confident and prepared for the journey ahead. Furthermore, they offered detailed insights on the various trails within the Grand Canyon. They provided recommendations on which routes to take, highlighting the scenic viewpoints and must-see areas. Their comprehensive knowledge of the trails helped us plan our ride effectively, ensuring that we wouldn't miss any of the breathtaking sights the canyon had to offer. What truly stood out was their commitment to safety. The staff emphasized the importance of following the rules and regulations, as well as provided tips on how to navigate the trails responsibly. They made it clear that our well-being was a priority, and they were readily available to address any questions or concerns we had throughout the journey. Their professionalism extended beyond just the initial instructions. Whenever we encountered the staff members along the trails, they were friendly and approachable, making sure to check on our progress and offer assistance if needed. Their warm demeanor created a welcoming atmosphere, and it was evident that they genuinely cared about our experience. In conclusion, the professionalism and guidance provided by the staff during our e-bike adventure at the Grand Canyon were outstanding. Their thorough explanations, trail recommendations, and dedication to safety created a seamless and enjoyable experience. Their expertise and genuine care for our well-being made us feel valued as customers. I highly commend the staff for their exceptional service and would wholeheartedly recommend their services to anyone planning a visit to the Grand Canyon.