Sonic Drive-in - Grain Valley

I have called 4 times with no answer. I ordered my food and my food was cold and on top of that my chicken snack wrap had two small shreds of lettuce and a piece of chicken. Not at all what was advertised.

Ordered a chicken sandwhich combo, Oreo blast, 2 ice cream cups, fries, and cheese tots. All tots were cold, the sandwich was mostly onions and mayo with no lettuce and was the size of a slider, the blast just had Oreos on top and was not blended, and the Dr. Pepper tasted off. Only thing that was fine was the ice cream cups, but those were for the pups so they aren’t going to complain. For the price I paid $32) it was soooooooo not worth it with that level of bad quality. Half of the stalls are also broken and even though it states drive through as an option there is none that’s not a big deal, but adds time going around the restaurant to find that out).Edit: Called numerous times and no one picked up the phone. Was sent to a fax number and there is no voicemail.

Service was excellent. I appreciate the newer, wider stalls. Very clean. Milkshakes is what we go for alot.

We ordered in the app. It took 6 minutes longer to get out food than the app said it would so about 11 min wait. My pulled pork sandwich was ordered without pickle. What I got was a different item, came burger and cheese and with pickle. Pushed the button to get it fixed. No indication on menu board the button has been pushed, response wasn’t quick, so pushed it a few times. Gal sounded irritated. Explained wrong item and that it was supposed to be no pickle. New item brought out, with pickle still (6 of them) also cheese that should not have been on it. Minimal sauce to begin with and mostly removed with removal of pickle and cheese. Probably would have been good from the tiny bit that was left. Drink cup sticky. 2 napkins for the 12 items bought. One mint in the bag for clearly 4 meals. I won’t be using this location again.

Because please and thank you must be really hard to say…..common courtesy.