Vitalhotel Alter Meierhof · Vitalbar

Summary: Overcharged, safety issues, lacked basic amenities, staff incompetent Detail: My wife and I made massage reservations and visited Alter Meierhof Monday, 6 April, 2009. We arrived several minutes before our appointments, checked in with the girls at the front desk and were handed two towels. I proceeded into the men's locker room and thought I'd take a shower before my massage. I was not given a tour or any orientation of the facilities. I undressed in the locker room and realized I had no sandals. While I was undressed and completely nude, a female staff member silently walking into the locker room. Although I am completely unashamed of my body, I found her interruption unprofessional and uncomfortable. Barefoot, I went back to the front desk to request some sandals, and re confirm my massage time (15:10 . When asked about the time, it took three people close to 10 minutes to find my wife's name in the computer even though I spelled it slowly several times and it only contains 5 letters! I also noticed a copy of the book I was currently reading was laying on the front desk. I asked about the book (are you enjoying reading this? , only to realize later that my wife had brought my book to the desk for me but the staff was unable to make the connection and did not give it to me as requested. Still completely unfamiliar with the facility, I asked where the massage would be, is nudity allowed (my wife inadvertently took my swim pants , and is there a pool? A staff person gave me a brief tour, explained the saunas are OK if nude (and set at three different temperatures thank god, I would have likely chosen the wrong one and been burned or very uncomfortable, and I don't recall any signs on the doors this could be considered a safety violation , and showed me the massage meeting place (but that was all . I thought I'd take a quick shower. Back into the locker room where there was only hand soap in a dispenser, but no hair shampoo. I used the hand soap to wash my hair and had wire hair the rest of the day. Never have I been into a spa that didn't provide shampoo as well as a host of other amenities like aftershave, lotions, creams, etc. Here, there was only lowly community bowl of body lotion (I think, it looked like a bowl of mayonnaise next to a lone hair dryer. After 10 minutes in the sauna, I rinsed and went to the meeting area. After 7 or 8 minutes, nobody arrived so I went back to the front desk to inquire. One of the staff walked back with me to the meeting area, and the masseuse was still not there! Finally, she arrived about 10 minutes late. The masseuse went on to give a pretty ordinary back massage. When I commented to her that I have frequent massages and would invite you to use more force, she was only moderately effective. The massage ended, she disappeared, and I noticed that clock in the room read exactly 15:40 so I received only a 20 minute massage! I left the room and went to the pool area looking for a glass of water. Every major spa I have ever been has always had copious amount of complementary fresh water available. I asked at the bar for a glass of water, please, and the response was what is your number? so I could be charged! How cheap is this?!! Next, I looked for my wife who had just finished her treatment. She said her massage was pretty good and we looked for a place to sit. Many of the seats and chairs were empty, but used towels/empty glasses were left behind and not removed by spa staff, so nobody could use these seats without doing the cleanup themselves! We found the last remaining pair of seats in a back corner area, and I watched other customers search for seating (and consider sitting outside, but it was too cold . We had a quick dip in the pool, showered and left. Since I was only given one large towel and no others were readily available, I continued to use the same cold, wet towel to dry off three times! Unbelievable! When we checked out (after just under 2 hours , we were (over charged 192 Euro. I understand the spa was busy on this holiday Easter week, but this is not an acceptable excuse and we should not have been given reservations if staff was overbooked and/or could not comfortably accommodate us. In summary, the Alter Meierhof lacks basic amenities, staff is confused and has trouble with basic requests, the facility is clean but nothing special, and service ranges from average to poor. But the worst offense is overcharging for massage time not delivered. AVOID!

The check-in was very friendly, the suitcases were worn from side to room. The personal whirlpool with the receptionist incl. handover of the treatment plan and a drink of our choice also find absolutely nice and personal. We had a room with lateral sea views, it was very nice and super clean. The beds are very nice, unfortunately much too soft for us. Our additional request for a second pillow has been met immediately. Breakfast was very diverse and simply great!!! I haven't found so many fresh fruit juices in any other hotel. There are champagne as much as you want, no extra charge. Lunch is okay, there are about 10 different dishes between EUR 13, 50 salad up. The club sandwich for 16, 50 is expensive, but super tasty and plentiful. Dinner in the bistro is delicious, but absolutely overpriced. Appetizer about 15 25 Euro, main food about 25 40 Euro. In any case, however, the sections are very large and make definitv every satt. A table reservation for breakfast and dinner is absolutely recommended! The sports area is really a joke and little inviting, 3 devices and that was it. I've never seen anyone before. The wellness area for the eye is absolutely beautiful and provided with loving details. There are pictures on their homepage near reality. There are only 2 saunas and a steam bath. Personally, this is a long time, but I can understand if you expect more money. But there is a three times a day infusion incl. Fruit and fruit ice cubes at least. The HAMAM, for me an absolute must!!! The masseur was very professional and I would almost sleep before loud relaxation. The face treatment Klasik over 40 minutes was very professional and beautiful. The whole body peeling in a special steam sauna is an experience. Conclusion: I find it very nice in the Alte Meierhof, but absolutely overpriced. The focus of the adequacy is far exceeded. But as it is, quality at a high level costs its price.

An excellent spa hotel situated between Flensburg and Glucksburg overlooking the fjord. Without a doubt the best hotel in the area by a long way. The facilites are excellent although the restaurant has been known to let it down.

The hotel with its various buildings is located on a very well maintained plot with a magnificent view of the Flensburger Förde. Top-kept, with a special charm and unprecedented and polite staff, the pleasant rest is felt directly. The reception is warm, first class rooms, highest level where hardly any wish should remain open. The SPA area also presents itself quiet, very well maintained, inconspicuous with various possibilities for relaxing, hunger and thirst in between is also well guaranteed. Very recommended!

We missed the Martin Luther King weekend.... But the surprise mud with wine tasting has made us warm again. D. Luther can also be paid for this pleasure, but it is necessary to participate in these visits. The brasserie, on the other hand, is quite bourgeois, neat and not too expensive.