Jimmy John's - Glendale

Need better communication. I ordered through the website, and it was received at 5:08. Just before 6, I tried calling the number included in the confirmation email twice and it rang a bunch, then went to a fax sound...I looked up the number online and it was the same. The tracker had disappeared, and I didn 't see any other way to track the order or contact the store. I assumed since it 's supposed to be freaky fast the order got canceled, so when my roommate needed a ride to work, I told him I 'd take him. Sometime between then (around 6:08) and 6:56 (when my other roommate finally answered) is when it was delivered. If I was told in any form that my order was delayed and given a rough estimate of when it 'd be here, it wouldn 't have been a big deal (i was even nice when they forgot to include my kids sandwich in a past order). Instead, I didn 't know it was outside in the heat for who knows how long. The sandwich seemed ok when I got home but the soda is watered down and I only took 1 drink of it. I understand places get busy but you should let a customer know you are running way behind and give them the choice to wait or cancel.

This is the worst jimmy john I have ever been to. Having worked at one and loved the job I expected cheerful staff. The dude who took my order was rushing me from the beginning though I was the only customer. And, the chick on the line made the wrong sandwich. While I was still the only customer. Jimmy John's is great. Just go to a different one.

Cashier made me feel d ash, it was my first time there and obviously he can see me struggling and did not help a girl outFood: 1/5

I love sun sandwiches. Not a fan of jimmy. It’s not bad. Just not that great or worth the prices. The sandwich is thin and leaves a lot to my imagination. Have encountered rude staff at this location. Restaurant is clean and accessible. Restrooms available.

Food was great but short ugly middle aged woman was very rude and snapped at me when I asked politely for a drink carrier. A simple no sir would have been great but instead I was looked at like I was d and then yelled at stating they don't have any like I should have known. Miserable person and needs to find another job if she can't be polite. Everyone else was amazing and polite.