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Contribuiți la feedbackI appreciate high-quality ingredients, but the service at this restaurant varies among staff members. The person in the black uniform, who I assume is the manager, seemed preoccupied and did not welcome me or inquire about my reward membership. They took my order and left before I could present my card. However, a young girl in a red uniform approached the next customer with a friendly and proactive attitude, asking if they were a rewards member. This kind of individual interaction truly makes a difference in the overall dining experience.
Unfortunately, the shop was closed for unknown reasons, but the stand was open. We waited in a long line for coconut chocolate almond ice cream. We had heard it was sold out, but the server told us they had it in a cone. We decided to buy a pint to take home before finding out! One downside is that they seem to run out of different flavors in various seasons. The mango pomegranate flavor was lost before the pandemic, but we will continue to try what they have available. Hopefully, the mint chip flavor doesn't get discontinued!
My experience at this restaurant was quite comical. When I drove up to the speaker to place my order, I heard a muffled sound and had no idea what the person on the other end was saying. Despite this confusion, I placed my order. Unfortunately, after waiting for 8 minutes at the window – where I was the only customer in line – I was finally asked to move forward. After waiting an additional 4 minutes without receiving my order, I ultimately decided to leave. It was around 12:30 and I felt like my time had been wasted. I had high hopes for my first visit to this restaurant, but I was sorely disappointed. The lack of service and the sight of the employee repeatedly using the same container made the whole experience a waste of time and money.
Normally it's a good experience, this time all of the prepackaged ice cream in the freezers were soft. They must be more careful when dealing with dairy products.
The smiles leave the review!!!! Very clean. Great ice cream and a nice selection I’m their freezer section!!! The juice is amazing!!!
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