Sam's Club Cafe - Glen Carbon

I have a plus membership that I pay $110 for it each year. I am suppose to have free shipping instead I have been paying for it. I want a refund but all they can do is talk in circles. I spend $1000.00 or more each month and the cash back I get is not accurate according to their promise . so be alerted that paying extra for plus membership is a scam of sams club. impossible trying to talk to customer service but I WILL keep trying

This Sam's club is very clean and almost always has what I need. They have been out of random things here and there, but for the most part are fully stocked. The bakery is very nice and accommodating to different designs. They have an excellent alcohol selection at cheaper prices than regular grocery stores. The 4 star review was because I bought two separate Christmas displays from them and they were both so damaged that I had to return them.

This Sam's stores sucks. I have a plus membership and haven't been able to use my Sam's Cash for several months. No one cares. No one can fix my problem. Their management could care less. They are awful!

I went to go get some cheap food at 10:25 online it said they started serving food at 10 o'clock and the restaurant was not open I'm very upset and I am left hungry and mad. Also there was no free samples so I had to go back to work feeling very hungry and mad. Which is not a good time because I'm a roofer and if I'm not on my best game I could slip off fall off a roof and die Thank you for your time

Had my first and last experience with ordering a specific cake in the bakery and when I went to pick it up I got exactly what I didn’t want. Had to take it anyway, no other bakery had enough time to make what I wanted. Everything else in the store is great.