Dunkin' - Glen Burnie

They got parts of my order wrong, again! I ordered a large iced tea, they gave me a hot tea. When I said something, the guy just looked at me like he didn't know what to do. He didn't offer to fix it or correct it at all. I ordered my bagel toasted, they didn't toast it, but I didn't find that out until after I had left the drive thru line. I couldn't understand the person on the other side of the speaker and apparently he couldn't understand me either.

I was waiting 25 mins for one hot black coffee plain and I got black coffee taste old and feels like reheated again and the donut was not fresh !

I don't like that they discontinued the French Cruller or that the Blasts went up by almost a whole $1, but they are still better than Starbucks in my opinion!Parking: The parking is on three sides of the building. About 10 spaces per side.

We must have caught staff on a bad day. They acted like their conversation with each other was more important than us customers ?

So, the customer service is nice. However, the drinks are not good. I got a large iced matcha latte. And it’s brown and tastes like coffee was added to the drink, mixed with matcha, it’s a horrible taste. Or their matcha isn’t fresh. Any other Dunkin’ I’ve been too the matcha latte is bright and tasted fresh. This drink was horrible.