The Buffalo Spot - Gilbert

Had the most terrible day, came to the buffalo spot and the day was completely turned around by haley. her warmth and compassion for our day was beyond what you would expect! she empathized with our situation and ruined dinner plans and went above and beyond to make this burning experience top notch! her professionality is second-to-no! I would recommend to everyone to visit this place and to experience the great service my wife and I received here today, haley made my wife Mother's Day to remember! Many thanks to haley and her staff!

I used to adore this restaurant, but since merging with another brand, the loyalty points are no longer active. They have also cut half of the menu and the service is incredibly slow. We were the only ones in the restaurant and our order took over 30 minutes to arrive. We ordered boneless wings (since traditional ones are no longer available) and buffalo fries (which were drowning in sauce).

We spent $48 on our meal. We waited in the car for 15 minutes for our fresh food, only to receive it cold. We were very disappointed.

20 minutes in the drive waiting for food. I have the buffalo friars with two shakes. the shakes were nothing special, the buffalo friries were tiny broth pieces with debatable huh. they were so tender. they can take to buffalo wild wings and get crispy fries with big pieces huhn spent for the same price and time. the first time there and no reason to go back.

Nor much help. Not unusual given times. How ever the first 2 employees I saw took a while to notice me.Being the only dine in customer gave me time to watch. There was an un attended mop bucket in doorway between kitchen and drive up window. Mop on floor cashier stepped over it and around it. And a hand held power scrubber was on counter entire time. Customers picking up waited to be noticed as well. 3rd employee came in went behind kitchen view and all disappeared could hear banging... but but saw no one, front tables were dirty. Didn't feel any of the love and respect on our story board. 45 min stay watching this, very disappointing