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Contribuiți la feedbackThe staff was very friendly. I ordered the egg white spinach breakfast sandwich, but it was really messy, so I had to take it apart and put it back together to eat it. Additionally, there were no napkins in the bag. Despite that, the food was quite delicious, and the coffee was hot and excellent.
I recommend reconsidering the staff at the pick-up area. The person there seemed to be having a rough day and appeared quite angry. Service was exceptionally slow, and she mostly spent her time directing other employees rather than attending to customers. She barely acknowledged us and ended up getting our order wrong without even offering an apology. Overall, it left me wanting to leave quickly rather than feeling cared for about my order.
The staff were very nice, but unfortunately, that's where the positives end. The butter wasn't available on the table; we had to ask for it, and when we did, they only gave us a small amount. With five people at the table, we only received two portions of butter. They also didn't have suitable bread for the sandwiches. Additionally, there was a code to access the bathroom, which was inconvenient. We had to request utensils as well. Overall, I won't be returning to this place.
I really love my wife all about Panera. This review is to protect the business from toxic employees that my wife treats in an rude way. 15 September, she ordered latte with 2% milk and no foam she always ordered. He (Shawn) gave her cold latte when she asked him that her order is hot latte, he cried on her, cast aggressively the cold latte in the garbage and barked say that he cannot do sharp latte. After all, he gave her hot latte with full foam. He could have bad day, but showing the attitude towards loyal customers is unacceptable. We called, but we don't get the manager, so this rating is 1 out of 5.
Stay away from this place. I made the mistake of coming without checking the reviews. Poor customer service, food is mass produce, soup is not made on-site. It?s actually dumped from a can. My chicken burger came cold. Every employee is zero help, and seems that they are hiring who ever comes first. never coming back. Not giving them my money. Worst $42.34 spent in fast food.
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