cafe rio mexican grill - Germantown

I just noticed that I have never left a review on Google for this restaurant. Over the past few years, I order here around once a month. I usually order through the App, sometimes in person. The location is well maintained. The kitchen and dining areas are kept clean. Occasionally, the associates are so busy keeping up with orders that they forget to restock the self serve area, especially allowing napkins to run out. I am glad to see hot sauce bottles are available again, would just like to see the variety return. I definitely miss the free cinnamon mints. To the food. Overall, everything is fresh looking and tasting. I always enjoy my entrees here. I have pretty much ordered everything they offer over the years, from this location. Occasionally my online order is slightly off. Sometimes an extra free ingredient is missing. Recently, my online order was not processed. After waiting 15 minutes, and being offered two different peoples online orders, the cashier looked my order up. She then personally made sure my order was made. I love their loyalty program.

Great staff, food was fresh, and the place was clean. What more can you ask for?

It's good. Operates similar to Chipotle. The vegetarian meat substitute is missing, but portion size is huge

The manager is the best! Greatest customer service I ever received!! SHE GOES ABOVE AND BEYOND FOR HER GUEST! MY FAVORITE CAFE RIO RESTAURANT!

Best food: fresh ingredients and big portions. Get the pork!