Zaxby's Chicken Fingers Buffalo Wings

The food quality is hit or miss at this location. It was alright on the recent visit. $9.99 for a Zalad, it should be fresh ingredients daily and perfect everytime.

This place is ridiculous. Four out of five visits and I know I’m gonna receive old food unless I ask specifically for fresh. Several times I have received chicken fingers maybe 2 1/2 inches long. When you’re paying this kind of money for a chicken meal, it should be top-notch. This is less just ok. Also, how hard is it to order ketchup when you serve fast food? I’ve been there three times and they’ve been out of ketchup.

Came through today to eat! Had a long day sick kids and worked all day forgot to eat wanted to swing by here and order a nibblerz meal…… got back to the hospital and everything was burnt including the egg rolls I ordered! Came back and the manager a Hispanic just took the meal and didn’t really care or say anything she had the girl on the grill make food over and fresh! They need to do better this is crazy!!!

Service from the employee who took my order was great. Quality of the food was good. The problem is that my drive-through order included cole slaw in one of the meals, and that cole slaw and its dressing was spooned into a divided carry out tray, not in a sealed bowl/cup as I expected it would have been. When I got where I was going, after sitting the bag flat on my seat-yes, I took steps to keep the containers level and drove carefully-I arrived home to find my chicken fingers, toast, and fries all soaked in cole slaw juice. Half my food was inedible...yeah I've got issues with separating my food on a plate, but they don't sell cole slaw juice as dipping sauce, either, for a reason. If I assumed I needed to handle drive-through products carefully as I drove them home, I figure the company I gave money to through a drive-through window might make some effort, too.

9 times outta 10 when I get food there it is usually pretty good, hot and fresh but not last night. Food was not fresh, it looked like it was just thrown in the container and instead of 5 tenders that I ordered I only got 4. Very