Kfc - Gaylord

Great job today, Kentucky Fried Chicken of Gaylord. They greeted us when we walked in the door! Was friendly and fast.!

Typically we always get take out. The food is always amazing! KFC is my hubby's go-to when he wants a quick meal. The bucket of chicken, coleslaw, mashed potatoes, gravy, and Mac and cheese is what we usually get and it feeds our family of 5. I think they are short staffed sometimes, so it takes a while to place our order and get our food. They do try, which we appreciate!

I’m not going to give a bad review because I understand fast food can be frustrating and overwhelming at times. But just went through drive thru and waiting on fries they had me pull ahead. Forgot about me and I waiting 10-15 mins before I headed in and the manager was sweet enough to offer me a free cookie for my wait which I appreciate. But then I get my food and leave and get on the highway and open the box and these are seriously the smallest tenders I’ve ever seen and of course the honey mustard and bbq were not in the bag. Just wanted to give this review because service is everything and a lot of people will never return because of an experience like this. I will continue to go to the Gaylord location occasionally and truely appreciate the work you all do.

We stopped here for dinner on the way back home from vacation and since we were anxious to get home I ordered online and we ate on the road. It was by far the BEST KFC I've had in my life!! We live in the metro Detroit area and can someone tell me WHY fast food up north is always superior to the fast food in lower Michigan?? Every single fast food restaurant near me SUCKS not one is good!! Not only that but people up north are so much kinder and I've never encountered Karen's like I do by my home! But back to the food everything was hot and crispy the chicken sandwiches, the chicken tenders and the fries and the chicken pot pie was hot and fresh and they actually had sauce!! But the best part was those tenders were the size of a half of a chicken breast! Tenders by my home no matter where you order tenders are not much larger than a chicken nugget!! I swear when I retire I'm moving up north!

No line in drive thru at 11:45 am!! Quick. Food was fantastic! I ordered a #12, fries were not hot but not cold either. Sandwich was hot, yum! My husband's 3pc chicken tenders were hot, but his fires were pea-warm. Seems like you guys could work on getting your fries hotter. Lucky for you the service was so dang fast it saved you a star.