Mcdonald's - Gatineau

I have to say that reviewing most restaurant/fast food places is difficult these days as they're most often understaffed. This place didn't get a 5 star because I had to wait for so long to get my food. I didn't order anything super complicated, and I presume it was the nuggets that caused the delay but still not that fast! They also forgot the fork for my poutine so that's really why they didn't get a 5 across the board. The food was good quality, the service pleasant but honestly not as fast as other locations that I'm used to.

This McDonald's is 100× better than the ones we have in Ontario. The food is better, they put more toppings on everything, and the service is better. The only downside is that their English isn't very good for being just across the Ontario/Quebec boarder and the menus are entirely in french. If you have no French language skills, I recommend downloading a translate app to navigate the order kiosk. I took off 1 star for atmosphere because although the location is clean and looks taken care of, it's still just a McDonald's. There's nothing wrong with it in particular but it's not 5 stars either.

I visited on a busy Sunday morning and the restaurant was bustling with customers. The staff did a great job of handling the crowd. Well done!

I've been here a number of times with my family. The food is really good and in fact better than most McDonald's especially in the presentation. However, the service never ceases to disappoint me. The last time I was here it took over 30 minutes to get our food and it's not that the were swamped either. The problem sadly is that the staff is busier talking then they are working. Also, they made 3 mistakes with our order and though they remedied them it just made everything take even longer. All in all of you can go elsewhere, perhaps you should.

Last night we ordered takeout from this place. There was no waiting in line. The service was excellent! I got a large iced coffee along with a junior chicken and a hot fudge sundae. It was delightful.