O'charley's Restaurant Bar - Gastonia

Just give a star because there is no zero star option. Visited this place and was very disappointed by the service. The meal was also not very good, the salmon was dry and lacked in taste that should be Cajun. The part of the asparagus side was best minimal and we had to wait for coffee and tea. The table was sticky as if the finish had been affected by the wrong cleaner. The place was almost empty at 7 p.m., which should have been a hint, but since the elections in the area were limited, we chose this place. We felt rushed to go as the waiter came in the middle of the meal and asked if we wanted boxes and then shortly after the check. My employee was deducted from the waiter's actions so that he left half of his meal unleashed. I will not return to this place and probably not eat at another location O'Charley in the future. Very disappointed.

Stop for a quick starter and drink after running out. Between lunch and dinner the restaurant was pretty busy and we were sitting at the bar. The bar station also waited for the bar area tables and there was no problem as we were the only cartridges at the bar. The service was great and even if it was recognized that two of the beer cocks were switched over and the wrong beer was served, it was quickly and gracefully corrected with excuses and a good laugh with a manager and bartender over the odds. The menu price looks reasonable with beautiful options for casual fare and entrees. We enjoyed the shrimps and stuffed crabs appetizers. No loud music, TV'S for sport, nice service, decent prices, good atmosphere; soon to go back to place.

I had the best experience for a long time! My waitress was Tiffany Wilson, she was excellent! Super friendly, really great setting, and amazing what she does. Couldn't ask for a better meal. Staff really go out their ways to make sure you are satisfied. I will definitely return!

Ordered online, picked up at location in Gastonia NC. I ordered Southern Pecan Chicken Tender Salad that salad normally has mandarin oranges, dried cranberries, bleu cheese crumbles candied pecans with Balsamic Vinaigrette. But I got lettuce, chicken, cheddar cheese, tomatoes cucumbers. That 's not even close so I called so I could get the food I ordered the attitude was that of someone acting like I did something wrong. When I said there was cucumber on my salad she said they don 't have anything with cucumbers ? Told me to hold so she could go find out what to do. (That 's definitely not how you handle this). She comes back to the phone says it will be ready in 15 minutes. Then when I hung up my fiancé said his Garlic Shrimp Pasta was terrible. The noodles were overcooked the shrimp undercooked. I go back to the restaurant the girl up front was nice to me told me they had all new cooks. But that 's not an excuse bc what about O 'Charley 's standard? What happened to that? So I get home with the new food I took one bite threw it in the trash. My salad was disgusting. My fiancé 's Alfredo was mac cheese noodles with white cheese on top. He said it tastes like feet. So we are eating the rolls that were in the bag. My little kids had the new chicken sliders when I asked was it good my daughter said its not the best but I 'm hungry mom. I paid $42 for 3 kids meals a salad, no drinks. And 2 meals went in the trash. This situation definitely calls for a refund. I have been eating from O 'Charley 's for at least 15 years this is not okay. You guys need to do better bc this go round you don 't deserve 1 star. I really hope this is not the new standard.

Amazing experience. This place is always good when I go! I have the seafood plate. I love the stuffed crab cakes absolutely amazing. Server was great, service was great!