Cook Out - Gastonia

I wouldn't give this place a star, but it didn't let me post without a star. the cassian was so rude and looked like she didn't know what she did. She screwed up my order, and the loudspeakers have to improve to hear at each end. will not be back to this place.

Pretty good, food is good. And so are the prices. Can't blame the order taker for being so pushy and fast, but just watch yourself when ordering. They're awful pushy. And I'm not one to lag at the menu.

11/5/22 This is the 2nd time I’ve been to this location with employee “I don’t care” attitudes. I rarely do online reviews but both times were so bad it’s worth warning others. I will never come back to this location again. This was from the drive through . Lines were long and not moving. I know there is a shortage of employees but when I worked my way up to the window, the slow, “I don’t care” attitudes was very apparent. My orders were wrong both times and they didn’t care. The first time I went a long way out of the way to get back to CO to get my order left out of the bag. They left something else out of the bag today and he “Travis” was on my receipts) could care less. No apology either time. Slow. Annoyed. No napkins. I could go on but I’m getting more upset. I told him before I pulled off that this was not the job for him! They lost my business for good.

To the owner .You have made a lot of money at this location . You need to pay your employees more . The ones who show up are getting abused because they are understaffed . You obviously have a manger problem and a problem paying enough . How much is enough for you ?? Really? your workers are doing more than they should be because they are doing the work of two people yet they aren't paid double .My advice all workers should no show Every Friday until you get paid what you deserve .

2nd time in a row my order was wrong. I understand though due to their horrible ordering system. They really need to upgrade to a better system for the workers to hear better. Food is always hot and customer service was great!