Birch Anchor - Gaetz Brook

Terrible experience!Invited my guest of 8 out for a birthday party dining experience in one of their globes ended up having the worst ever experience I ever had dining in a restaurant. I booked the place few weeks in advance to make sure the event went well. The server ended up treating us very poorly as she didn’t even refill our water for us when we requested for more water. She was very rude to my guests and made sure we didn’t have a pleasant night or service that night as she got us in a rush for everything. When we came to cut the cake and I had to go in the restaurant to ask for some plates and cutlery she only gave us one small plate and 2-3 forks for a group of 8!!!!!!Once all that was over she came with the bill and I gave her a very generous tip for her to calm down and treat us better but she came back in again gave us all an attitude that we should wrap things up and leave as they are closing soon…we left and left behind 2-3 gifts from the birthday the next day I go back asking for the gifts we left behind and the server told me that we did not leave anything behind when we are sure we left them behind. Since then I keep calling them and emailing and they keep handing me over to another person and denying to help me or let me talk to a manager.Very unprofessional lousy from their team and the whole management system as they don’t have anyone watching over their servers or anyone to answer for a senecio like mine.

Friendly and helpful staff, Excellent presentation and delicious food ! The location is beautiful , definitely recommend trying out one of the snow globes during the winter !

Love the food and staff here. My fiance and I go regularly for both brunch and dinner and have never had a bad experience.

Food was great, service was better. Would definitely come

The place is shutdown even though the website and Google says they're still open. Don't waste your time.