Gong Cha Frisco

This place is over price. Their drinks are 1 or 2 more expensive than the others Gong Cha location. They charge me .75 for the boba which is included in dirty brown sugar milk tea. Never go back this store again.

Many other reviews saying this location have worst employees. I was lucky did not have any problem with them. Guessing you need to come in when there?s nice employees working. ? If you like milk tea, try Earl grey milk tea. It is full of fragrance and rich in flavor. ?? order with light ice if you don?t want it to be water down. Passion fruit smoothie was ok?

I?ve never had a good experience here for the past year and a half and I used to come here a lot when it opened. The girls working here are always rude and just overall, bad customer service 8/10 times I go there. I ordered a drink with regular ice and almost my entire cup was full of ice. I?ve tried to like it here but I've only had bad experiences.

Based on the experiences and ratings given by other people, this place has improved. The drink I ordered was the classic milk tea with tapioca pearls and it resulted perfectly (just the way I liked it). The tea was made well and didn?t have any grainy or powdered texture, so I assume it was mixed correctly. With the boba it was soft and chewy unlike other places. They gave a heaping amount of the pearls, which meant they did not underfill and I was able to get my moneys worth. Overall, it was a pleasant experience and I hope I?ll be able to visit again in the future.

Yesterday (7/18/2021) I went to this location with my family. I think Gongcha in any location would be great but this one is not the case. The cashier didn?t seem very welcome and he showed his attitude. The worst thing is any Gongcha would do the Fivestars thing where you get 1$ as 1 point. If you have 50 points then you get 1 free drink. We spent $38 in total and it just didn?t pop up in the app. I came to ask the cashier, he told me there was problem with the system and that his boss will do it manually. But y?all know what, they only gave me 10 points when I got home. NEVER GO TO THIS LOCATION.