Bruster's Real Ice Cream - Frisco

We had the most amazingly delicious ice-cream here last night. I had the best chocolate-fudge brownie and mint chocolate chip in my life. The lady serving us at the counter was very patient, polite, kind and friendly. There are plenty of choices and there's place to sit with family and friends and enjoy the ice-cream. Highly recommended for ice-cream lovers.

Last week I drive from Aubrey and they had no flavors. Today I drive from Aubrey and they are closed early. Even though I checked the flavors online first and there was not mention of closing early. Never again.

Last week was my first time using this location i was used to the one on Stacey Rd in Mckinney, but unfortunately, they closed). I could not place my order over the phone which I get, most places will send you to their websites). I have moved from Mckinney to Arlington and every time i get an opportunity to come to the area, I used to call in my order 1 quart) and they would hard freeze it for me and when I get there, I would pay and use my rewards if any. I had forgotten the word hard freeze when I was placing my order so, i put on the instruction that I needed it to be put in the feezer because I was coming from Arlington, it was not. Today I have been trying to place an order as I will be in the area) but i am unable to use my points. I also have not been succesfull at getting anyone to answer the phone even though online it says the store is open). I have tried severally to no avail. Very disappointing

First time here and Ice cream was amazing. i loved my hot fudge sundae. the servers were also extremely kind and helpful. outstanding customer service. best ice cream i’ve had in a while definitely recommend the strawberry cheesecake. will be back with family and friends

The turtle sundae had a surprisingly small amount of ice cream. The small waffle cone had a surprisingly large amount of ice cream. I had to ask for a spoon and napkin. Cashier wanted to be somewhere else.