The Honeybaked Ham Co. - Fremont

The line this year to pick up my ham was very quick! Unlike last year. Thank you

After frequently passing by this restaurant, I finally decided to try their ham sandwich on a croissant. The sandwich was mediocre, with decent ham but very little of it. At nearly $10, I believe there are better delis to visit. I do not plan on returning any time soon. Please refer to the picture for more information. Overall rating: 2.75 stars.

Pre-ordered and pre-paid for Thanksgiving sides. Stood in line for over an hour to pick-up only to find they were out of everything I pre-paid for except for soup mix. Left me scrambling to fill the gaps in my menu.They also didn't process a refund like they said they would. Instead, I received an email saying my order was complete. I now need to take time out of my workday to call Honeybaked customer service to get my money back.I've been ordering sides from this store every year for over a decade and the lines and the pick-up process have only gotten worse over time. I've never had them literally not have anything I pre-ordered though. Something was very wrong this year. Definitely going elsewhere for Christmas.

First , we had to fall in line even if we already ordered and paid online. It took us an hour and there were a lot of angry customers. Then a staff announced that walk in customers should leave . They should have told them earlier if there's no more ham available .Second , when I opened the ham morning of thanksgiving , it was burnt , smoky taste and no glaze at all.

The food is always good no complaints there. As for the Service..today was a sh*t show. we reserved a HAM of course for the holiday and picked a reservation time to pick it up. why when we showed up we still have to wait in a long line? To find out that the line should have been separated by prepaid and still needed to pay. it was a mess that was unnecessary at all. Don't have us reserving a time it it doesn't matter. if you want us to reserve a time then serve the people that came in at the reserved time. ..so many angry customers!!!