Fort Ball Pizza Palace - Fremont

The buffet, which is why we all come here, operates from 11 AM to 2 PM and 4 PM to 8 PM, but this information isn’t listed on your website. When we learned that the buffet was closed and we would need to order from the menu instead, we were met with indifference. We arrived at 2:04 PM to find a fully stocked buffet. Having worked in restaurants myself, I understand how things can be, but this visit was disappointing.

The driver either drove recklessly or mishandled our food before delivering it. I usually don't have issues, but if they had just communicated with us, I would have been less frustrated. The pizza was stuck to the top of the box, and our folded-over meal was a chaotic mess. Overall, it was quite disappointing.

The schedule is somewhat unclear and inconsistent, but everything else about the place is fantastic. Parking is limited, with only a few spots available.

Not taking orders one hour before closing then change your damn closing time

It's been a long time since I have been to this place and it's better than when I was a kíd. We went there after a sing out, we called a few days before to ask of they could accommodate a group of almost 30 of us after our chorus performance and they said yes. We ordered before we got there. When we walked in the door what would you like to drink...and the server remembered and kept refilling our drinks, the food was ready within minutes of our arrival! It was great, if you had e a larger group call a day or two ahead, They are awesome! And the bacon chicken ranch pizza is best I have had!