Dunkin' - Freehold Township

This is an above average Dunkin' location. Always friendly, always fast, coffee is always hot or cold (whichever you prefer)

Staff is passive aggressive and I don’t think this Dunkin has even gotten my complete order right. Just drive the extra five minutes to the next one that actually has good

Best Dunkin' location around! They always make my coffee absolutely perfect, which I unfortunately can't say about other locations. Another reason I love to visit this Dunkin' is because of the friendly staff. Enrique(drive through window staff) brings customer service to the next level with his evident product knowledge and personable attitude. He greets every customer with a smile, meanwhile checking each receipt to ensure each customer is handed their correct order. Enrique is the best!

The drive thru set up is weird, but it was fast and the employee was very pleasant.

WORST SERVICE EVER !It was one more customer online and the whole Place empty . You had the supposedly Mananger and 4 employees all talking behind the counter . The customer who was on line she was waiting there and I asked if she had been taking care of and she said no one had taken her order. I had to go disturb the conversation the employees and manager were having to busy socializing to have someone take orders.On top of this both her and I had coupons and neither of those coupons were properly scanned by the employee.I decided to to speak to the manager and he has the audacity to say it’s not our problem it’s corporate. What ?? My response was it was your employees error not corporates . And he said he was not able to do anything about it .Truly it was not the $2 discount it was the principle . Even if the manager would have been apologetic and offered something for his employee mistake to show they valued the customer . But instead he walked away .Than one of the employees come and said “sorry we weee just to busy “. What ???Two customers online myself and the other woman ?? And I had to get someone to help while all give employees with the manager where on a Social gathering ???Who runs this place ???? Where is the customer service ??HORRIBLE !!