The Local Grind - Franklin

My husband and I were enjoying a Sunday stroll in Franklin yesterday and decided an afternoon coffee was needed. We stopped in what looked like a quaint local coffee shop from the outside with tables and chairs outdoors and in. The indoor area smelled greasy...there were about 6 to 8 young people behind the counter and standing around towards the back of the place. Not one of them looked as if they even remotely wanted to greet a customer let alone wait on them. Very unwelcoming.We ordered 2 plain iced coffees in small and large sizes. It took quite awhile to get two coffees...but I was still optimistic that it would taste good...until the first drink...wrong!!How does a COFFEE shop serve the worst tasting coffee ever? I'm not being mean or overly critical...it tasted awful...kind of burnt and old stale coffee taste.We took them outdoors and drank what little we could stand to get some caffeine in us and dumped 90% of it out. Lesson learned...never again.To just round out the bad experience...I used the restroom while waiting for our coffee. Underneath the big sign reminding employees to wash their hands there was...you guessed it...no soap. Just an empty plastic hand soap bottle with the top off.

Great service, food was delicious! And the blended chai tea latte was the best!

I been there many times always loved going there today was first time I ever had a issue the service was good that was not the issue mine and my husband coffee was not good the girl that worked there before always on point no longer there ? I guess. My husband coffee was watered down he it tasted like no espresso even in it and my mocha was so chocolatey like I said service was good drinks no it been like 4 months since I been there or longer not sure when I will be back unfortunately

This is an interesting place to say the least... the food was amazing, the service was quick and the overall atmosphere is pretty good although alittle claustrophobic. The drinks were another thing entirely. The drink menu was on the wall and pretty confusing, I ordered a drink by the picture and was disappointed at how it came out, aswell it didn't have much flavor. Definitely will be stopping in for meals, but I'm still confused by the drinks.

Showed up at 4:26, and were refused service even though they are supposedly open until 6. The guy said the new closing time is 4:30, but we still had a few minutes. Only went here because it was the only open coffee shop. Just lost 3 customers forever, nice going. There are too many other options for such terrible service.