Green Tea Garden - Franklin

We thoroughly enjoyed the meal we had. We tried the sweet and sour chicken, Mongolian beef, and pork fried rice. However, the dining room is currently closed due to a staffing shortage.

The menu described the wor mein as similar to lo mein but with a lighter sauce. Since it was compared to lo mein, I expected it to be like the standard lo mein found in most Chinese restaurants. However, it came with a gravy-like sauce instead of the typical soy-based one. The chicken and vegetables were large, but the chicken lacked seasoning and was unmarinated—essentially just plain chicken. Additionally, I’m not a fan of water chestnuts or mushrooms, which were included in the dish. While the wor mein might appeal to some, I didn’t enjoy it and ended up leaving most of it untouched. I initially tried to order inside, but encountered a locked door. Due to staffing issues, they only accept call-in or online orders and provide curbside pickup. One of the staff members kindly came out to take my order, but I had to wait in my car and drive up to retrieve it when it was ready. This wasn’t the most convenient process, and I don't understand how staffing issues make it so difficult to have customers wait inside, especially when they don’t need to be served at a table. It seems like it would be more efficient for everyone if they didn’t have to constantly run food outside.

This is a fantastic restaurant with friendly owners and delicious food! The meals are served fresh and hot, and the portions are generous. I'll definitely remember to take pictures of my next order!

I have been wanting some Chinese food for weeks now but I just ended up doing other places so today my lunch was going to be Chinese food. As in a lot of my reviews I comment on empty Asian places and this was one of them again where I'm the only one in the place so it's take out because I just don't like eating in an empty restaurant. The restaurant has the Asian red theme going and a nice little bar to sit at while you wait for take out. The menu has no combination plates except the lunch specials and I was too late for that. As I looked over the menu with nothing in mind I thought the pork egg fu young really sounds good so that's what I got. The pork egg fu Young was three patties in a thick brown gravy with white rice. The pork egg fu young had plenty of pork, pork in every bite which I liked and nice size patties. The thick brown gravy was ok and worked well on the pork egg fu young which hit the spot. I thought the pork egg fu Young was better than average and generous in size and the amount of pork so I would definitely stop back and try more of the menu.

Negative stars would be the best option for this business . We brought our takeout meal home, and one of our main dishes was the General Tso chicken. Asked for the the spice to be medium (mild is low heat hot is the spiciest . Our family literally got instantly nauseous and suffered from burns in their mouths and throats. After we got our physical barings, (over chicken hotness! , we called the restaurant and explained what we experienced. The female manager was defensive, invalidating and Sid she didn 't care if we don 't come back. Asked for even just a refund for the one entree (not the whole order and she was adamant that she wouldn 't ever return payment for any reason. We are loyal and conscious consumers who love to support small local businesses but we do plan on continuing this concern and complaint to ensure other families are not harmed or disrespected. Spread the word!!!