Chopstix - Franklin

Shrimp with vegetables-shrimp so mushy barely ate any of it. Hot sour soup delicious but crunchy noodles fried in rancid oil, could not eat. Egg rolls also rancid and too greasy. Filthy inside everywhere, couldn't see out the windows. Most went in trash.This place use to be the best Chinese food around, no more.

I don't usually write a review but, I must. Here goes: broken menu board, absolutely filthy table, counter and floor, no ice and all fountain drinks were out of order, and flies were buzzing about. The young lady taking my order could not explainanything or answer any questions due to language barrier. I have eaten there a few times and each occasion the experience getsworse and worse. Food is not bad but everything else is absolutely horrible.

However, I do have one complaint that led me to deduct a star. We ordered a volcano plate to share as an appetizer, but the meat in it—except for the fried shrimp—was extremely dry, likely overcooked. The teriyaki chicken skewers were also quite dry, though they were passable. Unfortunately, the spare ribs were a huge letdown; I couldn't even finish the first bite because it was so tough. While I appreciate that it's better for it to be overcooked than undercooked (to avoid food poisoning), the quality just wasn't there for the ribs. On the bright side, the sauce was tasty. I’m hopeful that next time we order from them, the meat will be cooked better.

I visit this restaurant a few times a year when my brother comes to town from West Tennessee. It's his first choice every time he arrives since he knows I don't cook! We've never had a bad experience, except for one occasion when we didn't have a coupon and they had switched to smaller containers. That was a couple of years ago, but we still keep going back!

The quality of the chicken was subpar, primarily consisting of gristle and dark meat. The dishes contained very few vegetables. Given that this restaurant is located in a nice area, one would expect a higher standard. Overall, it was a completely disappointing experience.