Baja Fresh - Franconia

March 2024: Still ok 5 years later. Had a chicken and shrimp bowl. was ok . Expensive $19 with drink and tip. I will come back ... in 5 years. 2019: OK. Not a big deal.

They don’t accept any gift coupons, but don’t post it anywhere. Don’t waste your time going here.

Horrible Customer Service! They advertise themselves as “Baja Fresh” but they won’t even use the rewards coupons, nor will they give you the $10 off for birthday burritos for everyday customers. Such a shame. The staff just points to a sign that says we go not accept Baja Fresh rewards. This is disappointing

Surprisingly bad service and food. The meat was very dry and the servers were extremely rude. We will not be returning

Came here to use my birthday reward for 10 dollars off and said only way it can be used is if I buy a souvenir soda? That is not at all what the coupon says and employee kept claiming those were the owner's rules. If you want people to come here instead of chipotle or any other fast serve, follow through on a reward and don't try to rip your patrons off. Shame on this location! I want to like baja fresh but will not patronize a place that tries to nickel and dime you even on a Birthday reward. Baja fresh corporate, if you see this, please contact me.