Vu Cafe Fountain Hills

We had a confirmed reservation for 2 for Mother's Day 14. at 16 o'clock. we have made our schedules for the day around this reservation. when we arrived at the restaurant at 3:45, a closed sign was on the doorstep. we waited until 4 o'clock and nothing changed. very disappointing.

Great find and super quick service. Hummus chips was amazing! And the view is second to none.....sit outside if u can!

Stunning view ... shockingly terrible service. It is such a shame that this restaurant cannot manage to improve the service after all this time. The food is ok, but the view is what people come here for. The problem is that the staff CANNOT get their act together. They seem to try, but ... let me count the issues ... nothing major, just annoying. 1) Table wasn't set for 15 minutes after we sat down. 2) We asked twice for waters and finally got them after we had been there 30 minutes. 3) We asked for menus for our guests who hadn't arrived yet and were told that they would not bring the menus until the other guests arrived. What's up with that? 4) Our soda water was flat. 5) One guest received her salad without the salmon on top which she ordered. 6) The meals come out one at a time with quite a wait in between, so the first person who gets food waits for about 15 minutes. 7) They brought the wrong bill to our table. 8) Be prepared to WAIT. I realize this is a nice place to linger, but the service is SLOW, SLOW. 9) Our pizza was way over cooked ... burnt on the edges. 10) Maybe if we all stop going to this restaurant, they will have to change.

I'm a big fan of supporting local; however, most of the reviews I read commented on poor service. And it's true the service sucked no other word for it. Having said that, the food was very good and the menu was interesting. The view is exceptional although a little trash cleanup would be in order. One waitress could simply care less and that leaves the others overwhelmed. They simply need a better system actually, any system would help. However, like I said go the food is very good. On Friday evening and perhaps Saturday evening (we were there on a Friday), they have live music that is very good and does not disrupt conversation.

We sat there for over 15 minutes before we finally left. Not one person came to our table.