Burger King - Fort Worth

Very inconsistent. I have always loved Burger King, but this one is usually either closed for dine in or drive-thru is always so slow, and then I have been, and food was either cold or missing items.Food: 2/5

I’ve never had such a bad experience at a burger king like i did today. I’m from out of state!!1. My husband pulls in the drive through, the lady asks us if we are ready to order. “Before we could answer, she yelled, “ORDER WHEN YOU ARE READY” my husband got irritated with how rude she was that he pulled out the drive through and we walked in…..2. We waited in line for at least 15 min, we didn’t mind since we noticed they were really busy. Once we saw people start walking out, we noticed that people were waiting longer than us and they just weren’t taking orders.When we got the the front, the lady watched people walk out and then that’s when she decided to take our order…. When she got the the register she said “yes?” Like what? No hi nothing. Just Yes? I asked her, “are you taking my order? “ then she emphasized YES……. Took everything out of me not to call her out. She took our order, no receipt… just cash back in hand. I sat down and I guess she thought I wasn’t paying attention because I watched her go back and forth from the register to the fries, not once did she wash her hands. When she was putting the fries in my bag they spilled on the little counter, so she proceeded to grab them with her bare hands and threw them in the bag. NO GLOVES, NOTHING. I asked her to please give me clean fries in Spanish and in English just in case she tried to talk smack. She was upset, she put the fries to the side that she took out of my bag, and i can tell she was going to put them back in the fry basket after we walked out. At this point i was furious. I checked our order and it was WRONG, my husband was frustrated and just wanted to get out of there so we just left it alone and left. I understand that they were busy, i understand that they are understaffed but yo, that’s just nasty!!!! The lady at the drive through i can tell was the manager but lord she’s rude af!

Buyer beware . Get McDonalds or cook at home. Don’t come after 10PM or order on the app after then on any day…. you will be ignored and won’t get your food. FYI The refunds take 3-4 business days on the app. The store hours say close at 12AM but apparently the employees close whenever they feel like it.Service: 1/5

Took order wrong. Told clerk 3 times it was still wrong. No ice but wasn’t told until I received warm cokes. No salt on fries. I won’t ever go back to that location.Parking: Parking lot empty. My guess is the poor service drives people accross the street to What a Burger

They usually get my order correct, except for today. I got the wrong drink and wring burger. On the plus side, I also got an order of onion rings that I didn't originally order. I had to tell them 4 times that I had placed my order through the app and then gave them my order number. I think there was a language barrier.Food: 3/5