Lime Tree An Ealdhain - Fort William

They cancelled the room, via email, 3 days before arrival. Not a good position to leave someone in...

Rooms was great, restaurant was excellent. Perfect place to end the West Highland Way. Dog friendly too

Friendly staff and delicious food in a lovely atmosphere. Maybe a bit pricier than other restaurants in the area but worth it! We ordered cranachan for desert, beware it is very boozy!

Booked a room in January for May, end of April suddenly our room was cancelled without any reason. Never happened to me before, very unreliable and unprofessional.

15 of us arrived at 7.30, we had a table prebooked. Starters came out at about 8.30 but then mains didn't arrive until 9.20, meaning that that people who didn't have starters, had their first meal at this time. I ordered a medium rare ribeye stake which was £30, as the steak arrived, I ordered a large glass of red wine to go with it. My steak was delivered last to the table, the steak was cold and the chips were piping hot. I complained to the waitress and she asked if the lt could reheat it, to which I said no as the steak wouldn't be cooked medium rare anymore. The waitress spoke to the manager and got my plate but the manager never came up to speak to me or offer anything else. Now I'm paying for the glass of wine that I ordered to go with my steak, which I'm not having. Good job I had a starter. Also, no one ever came in to update us on what's happening on food delay or even offer us a drink. A very disappointing night to finish the West Highland Way adventure.