The Hot Roast Company - Fort William

Staff were friendly and helped explain the menu. We order a pork and a beef roll, neither were hot and both were incredibly dry. Some hot gravy would have helped A LOT. Roast veggies tasted of vinegar and not enjoyable at all. For the money we expected better

Stopped off in Fort William after several hours on the motorbike. Had been dreaming of sitting down somewhere cosy and welcoming for a good meal before heading home again. Started walking down the street and came across this place and as a menu it won me over as roast meats and sandwiches are both my favourite foods! Went in to be met by a sign asking me to wait to be seen. It is a very small place. 2 women behind the counter, 1 older, 1 younger. Neither acknowledged me for good few minutes while I waited despite my trying to make eye contact and offer a cheery smile. Eventually gave up waiting and asked if I could sit down given the few available tables inside were only occupied by one other couple. Of the foods on offer they had sold out of my first choice of meat and also baguettes, was nearly 2pm so guess after the main lunch time. Ordered ham roll with a coffee and side of coleslaw. Roll was nice enough, served plenty quick enough. Coleslaw very nice. Coffee was really weak. My main issue was just the friendliness of the staff. Would it hurt to acknowledge a customer entering the shop with a quick hello, we 'll be with you in a minute . Watched the same scenario play out with another customer while I ate too. He actually gave up and just left! Also when paying felt I was overcharged by about £3. Probably should have quibbled this but just didn 't feel it was worth the hassle. Finally, toilets although not exactly dirty were just a bit dingy. Wish I had looked harder and gone somewhere nicer.

Great food! also respect the hectic; it is a small café and the staff worked so hard to help everyone. The Coleslaw was a bit rich for me, but the sandwich was perfect.

Yummy sandwiches and soup! I even needed one. Easy, no nonsense. Great for you to grab and go or eat. So good!

The staff is wonderful in this shop, so friendly, chatty and welcoming. The food is delicious, fresh and very satisfying. The prices are very reasonable and you get a lot of bang for your Buck in this cafe. I can't expect to visit again so I can fall on some delicious, hot, roasted meat. A must to visit when you drive to Fort William.