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Contribuiți la feedbackIf I could give this place zero stars, I absolutely would! We stopped by for lunch around 12:15 PM on a Friday, and found the chairs still on the tables, as if the restaurant was closed, despite the "open" sign being lit. There were three young teens taking orders and ringing up customers, but they seemed completely clueless. The booths were all dirty, and the food was awful! The chips were stale, and everything tasted like it had been sitting out for days. The staff had plenty of free time while we were eating, yet they still didn't clean the tables or remove the chairs from their tops, even though they were supposed to be open! I'm just hoping we don’t end up with food poisoning!
I had a rather disappointing experience at this restaurant. The tortilla warmer was out of order, and the chips were stale, obviously taken straight from a bag. My burrito was served with the same bagged chips, and there were no trays available. The Coke machine was also down, and I couldn't help but notice the buildup of dust and dirt on the walls behind it. The tables were dirty and hadn’t been cleaned. There was only one person working at the counter, which definitely didn't help the situation. To make matters worse, the napkins were from Papa John’s, despite the restaurant being located right next to Moe’s. Overall, my visit was far from enjoyable.
I had a disappointing experience at this restaurant. The staff was unfriendly, and even after they finally opened, the food wasn't freshly made. On both of my visits, they didn't have the shells I needed for my order. During my last trip, a young man had started frying a shell, but a female employee interrupted him to tell me they were out. He then paused what he was doing to inform me that there were no shells available, which was incredibly frustrating considering he was already preparing them. This level of incompetence and lack of effort is unacceptable, and I left feeling very irritated. I've never encountered a Moe's that operated so poorly!
The staff was incredibly friendly and courteous; they were all young and notably kind and helpful. It’s refreshing to see such qualities these days. Well done! The restaurant was clean, and the food was consistently excellent.
Terrible customer service. It took 20 minutes for our mobile order to be ready. When we arrived, they prioritized every customer in the store line before even acknowledging our order. My husband was left waiting and ignored. Once we finally hit the road (since we were traveling), we discovered that my daughter only received half of what we had ordered and paid for. If you want your order to be correct and delivered on time, avoid this place!
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