Starwood Cafe - Flower Mound

First, there was no signage indicating the change; a simple note on the door saying "pardon our transition" would have managed our expectations better. The interior remains the same, and while the menu is mostly unchanged, the prices have seen a slight increase. We waited 45 minutes for our food without any explanation or apology. To make matters worse, both of our orders had minor mistakes; my scrambled eggs were served without cheese, and the hash browns weren’t crispy, even though they were listed on the receipt. Additionally, my entire meal was lukewarm at best, the Chicken Fried Chicken was overcooked, and the pancakes were doughy and undercooked. The waffle, however, was good. We’ll give this place another try in a few months in hopes that they will improve, but if things don’t change, we will have to find a new breakfast spot.

Our breakfasts were quite disappointing. My wife's eggs Benedict were lukewarm and lacking in flavor, while my French toast was unappetizing in appearance. It didn't compare to the other Starwood Cafes I've visited!

We dined at the Starwood Cafe in Highland Village earlier this summer and were thoroughly impressed. There are plenty of excellent options on the menu, the prices are reasonable, and the food is delicious with generous portions. The atmosphere at this location is charming, and the staff is very friendly. We will definitely be returning!

Got to restaurant a little after noon on Saturday with about 1/4 of the tables with customers. Waitress came immediately for our drink order and brought promptly. She was VERY friendly. My wife ordered a skillet with chicken sausage and pancakes and I had berry crepes. While waiting for our order the lady at an adjacent table sent her meal back as it was not what she ordered. A table behind us, not occupied while we were there to that point was not bussed with 3 people at the hostess position and 2 wait staff standing nearby talking. Our waitress, a very nice and polite person brought our meals. My wife had to expel her food as the sausage tasted aged and spoiled and had a strange color in my opinion. She could not eat the remainder. Of the 3 crepes I had 1 dad no berries in it and 2 had a few. The taste was strange as if fried in a strange tasting oil as was my wife's pancakes. When the waitress returned to the table she was advised about the sausage. She said she would tell the cook. The skillet meal, uneaten, was not offered to remove from the bill and no visit from the manager. A disappointment in food, lack of 2 nearby tables not bussed and no consideration for food issues. First and last time. Unfortunate.

As most everyone when it comes to food I get serious lol. While on my break from work I decided to pick up some breakfast for me and a coworker. I was told 10-15 which really means 30 which didn’t bother me at all. However once the food was received missing items were gone so I had to leave work again to get them. I probably should’ve checked my bag. What I saw was a hostess overworked with little help, doing her best. As someone who has work in food service I understand all these issues are due to management. Please remember be kind to the staff they are typically overworked and underpaid. And don’t get paid enough to deal with grown people yelling at them over eggs. Be kind and the world will be good to you<3 (food was pretty good tho)