Steak 'n Shake - Florence

I lovw the old school atmosphere and always have. With the new tech it gives it a future retro vibe having the kiosk and the drink scanner. Once I got past the learning curve of the drink scanner I was great! You have to hold the QR code under the scanner while you pour your drink. The food is always great and the Nutella shake is top notch!

I will choose Steak and Shake over McDonald's every time. Decent food for low price. I have never been disappointed at a Steak and Shake.

The quality of food was awful.I was missing a meal, the shakes were wrong, the burger was sopping wet, and they seem to have dumped all the salt they had on one of the fries.I've ordered here many many times with no issues, it was pretty shocking to fine my order soo messed up and gross.

Love Steak and Shake. I'm kind of glad there isn't one really close to me, because I would probably get it too

This used to be one of the worst restaurants in the area but they have really turned it around and is a really great thing I think the service is awesome the food was fresh and barely waited anytime for it was very impressed by the turn around I don't know if management reads these but if they did you have done an amazing job and thank you