Longhorn Steakhouse - Florence

I always have a great experience here and today was no different. There was a glitch with our reservation, but the hostesses and manager were very helpful in getting us seated quickly. The restaurant was busy, so there was a bit of a wait on the food; however, our server Monique made up for it. She was very attentive, she was courteous, and she kept us updated. All around 5 Star.

I took my family to eat there 11:30am there were only a few people in there. I was told they were preparing a table for us (5) and we waited for some time as tables of 2 and 4 came in and was seated right away and when I asked what was the issue they said they were getting a table prepared. I guess they were trying to seat all of the invisible people first. ??‍ I added a picture of one side but the other side was just as empty.

It is always great the horn. That outlaw ribeye is the best.

I make order online. The wings wasn’t fully cooked,my cake for $10 missing whipped cream,I get the bread but with extremely small portion of butter. The only good was the Cesar salad. If I eat right in the restaurant, I will let them to fixed everything. This makes me upset and I will probably never go to the restaurant anymore ?

Arrived at 6pm with 9 other ladies. Was told we would have a wait time of an hour and half. Dining area wasn't even half full at that time. Reservations aren't allowed and it was a Thursday night. We all decided to leave! The restaurant probably missed out on pretty large tab and tip. We won't be back!