Temptations Coffee Shop - Flintshire

This restaurant is confused about its identity. The staff need to be retrained as I waited 7 minutes to buy an overpriced gift card while a member of the staff loudly yelled at someone in the back who was laughing and making a sandwich. The staff did not acknowledge customers and were very rude. If the restaurant wants to sell merchandise, they should have a dedicated till for that purpose instead of assuming people only want an expensive slice of cake from Costco. Overall, a very disappointing experience.

First visit, had come shopping from cheshire and needed sustenance before the return journey. The cafe is bigger than it looks from outside. The staff are very friendly. We had a small breakfast and blt. Unfortunately the bacon on the breakfast was a little tough to cut with the knife, my sister ended up having to use her fingers to pick it up and bite pieces off! The sandwich was ok but a little overpriced for what you got.

Recently our Holywell age/dementia friendly group met up at coffee cafe (formerly known as temptations) We can’t thank them enough for being so welcoming and supportive to us. The food was delicious and we had a lovely afternoon. We would highly recommend a visit

I really enjoyed this charming coffee shop with its friendly staff. I will definitely return when I have more time and will recommend it to my friends.

For many years I have been going to this cafe and found it to be a nice place to relax in, clean, well decorated and a really good atmosphere with pleasant staff. Sadly things have changed now! The other day I went into the cafe for a snack and coffee, as I have read in other reviews on this site the coffee was not that good, weak and not a lot of taste, usually full of froth and so full you spill most of it on the way to the table as you are not served at the table either. I had to ask for a clean glass latte cup which was done for me however when I asked for some extra hot milk because my coffee had spilt on the way to the table I was told by the older lady that they only had 2 small receptacles and the other one was for the lady waiting to be served in the que! The staff are usually very nice but unfortunately on that occasion both ladies on the counter serving were not very engaged. Firstly after one had asked me what I wanted she got the order wrong but I didn 't say anything. The ladies were slow and one, an elderly lady always looks like she would rather be somewhere else. I am quietly spoken and a little deaf and find it embarrassing to keep repeating myself when I order, I usually don 't have any problems anywhere else trying to order and was getting quite agitated as it was not very busy at the time I was ordering and both ladies were not really interested in dealing with me or my order it was then that the older lady, who seemed to have an attitude problem told me Not to pull that face and have some respect for retail staff ! Very, very rude and although I felt that I should have reminded her that if both of them had done their job more efficiently then I would not have been so fed up waiting to be served, I have found that in this cafe recently the staff seem more interested in chatting to each other than serving the public, which is what they are actually paid to do. I asked for some sugar substitute because I have diabetes, one said they had non the other dug a container out with some which was practically thrown on the counter so I declined because of her attitude towards me even tho she was shouting after me as I walked away to take the saccharin, As I have said before the experience of going to Temptations has always been a pleasant one but after that visit I don 't think I shall be going back there. Recently it has become expensive, fillings are meagre in the baguettes and the coffee is usually tepid at best. I noticed that while reading previous reviews on this site that the owners of Temptations never respond to these comments so I do not expect anything will change for the better in Temptations. Their staff, which seems to change quite often need to be trained properly in customer service and good manners as one or two do not seem to have any of these skills. I went to this place for a quiet coffee and some toast before heading off to an appointment instead I was waiting some time to be served even when I got to the front of the que and was treated in a disgusting manner by one of the women working behind the counter. Also the card machine was not working again! So sadly, I will probably not be going back there again. Merry Christmas, I think NOT!