Starbucks - Fishers

Great atmosphere outdoors for meetings and discussions. Indoors the new chairs and metal fixtures create an echo sound that is jarring in ambiance. The supervisor was very friendly and volunteered her expertise and ownership in the company, but she did not have the secret shopper skills to impress me for a rave rating. She seemed happy in her position, but she did not have knowledge mastery training in the Coffee Master skills program that were previously required for supervisory roles of all staff members. As a former employee trainer this made me wonder why the prices have increased exponentially. The menu board was difficult to read, and the staff did not offer what their recommendations were for a great selection to try that they personally recommend that was worth the value and quality. There’s definitely room for improvement to return to what the brand once was! I was disappointed overall compared to fifteen years ago when I last visited this location. I suggest the corporate oversight committee take the time and ownership responsibility to consider contacting former employees in the records management network to consult with them regarding brand management and improvements.

Always awesome here. Really nice and personable staff, and they always make my drinks perfectly. Thumbs up!

“Here are some straws… for your strawless lids.” —Passive aggressive, condescending drive-thru employee. Lol. Just give me my straws, Karen. Theenks :

I love this Starbucks. Zooey has been there awhile and I love her! My drinks are made correctly and i never have to wait long. The store inside is a bit dark but I love to sit outside anyhow. I always tell my neighbors to go to this location!

Always cheerful batista and they make a fuss over my dogs. Pup cups enjoyed by both.