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Contribuiți la feedbackSandra went above and beyond to make us feel welcomed from the moment we checked in. She provided fantastic service and even went as far as checking on a family member who suddenly fell ill. The food and cocktails were delicious and we will definitely be returning. I highly recommend this restaurant.
Reception staff were very welcoming. Rooms were large, well decorated, clean and warm. We had dinner at the kitchen grill and the food, we had the hot rocks deal was delicious and tasty. We have no hesitation in returning.
Clean, serviceable room. Lovely staff. Comfortable bed. Everything good, nothing bad. Definitely be back.
We attended our function and returned around 12:45 am, entering through the building/restaurant next door without encountering anyone. Upon reaching our room, we were met with blaring music coming from what seemed like directly below us. Fortunately, the noise ceased at 1 am, but it would have been impossible to sleep with such disruption. Furthermore, we discovered that the door to our room did not lock from the inside, so we had to use a chair to secure it during the night. The bed was overly soft and sloped, which was not to our preference. Overall, it was an unpleasant experience that we would not want to repeat. We do not recommend this hotel.
During my husband's birthday stay in Dunfermline, we opted to not drive after having drinks. As seasoned hotel guests, we were surprised to find that the breakfast offered was not even a simple continental spread, but rather just toast and jam with limited options like a chocolate croissant, yogurt, cereal, and fruit juice. Despite the kind offer of fresh coffee from the apologetic staff member, the overall breakfast experience was disappointing. If breakfast is a priority for you, I would suggest looking elsewhere for accommodations. While the rooms were satisfactory, we will not be returning to this hotel in the future. The neighboring hotel, however, offers a great breakfast option that we will opt for next time. The staff member who managed both breakfast and reception was pleasant, but unfortunately, that was the only positive aspect of our stay. Avoid this hotel if possible.