Cafe Jannetta - Fife

We used to enjoy going to Jannetta's when we were in the area and were excited for another visit. However, we were surprised to find out that it has now become a takeaway with limited seating and a menu that needs to be scanned (we had trouble with the 4G and couldn't find a WiFi password). After reading recent reviews and the manager's responses, it seems that most people still love it, but we were disappointed to see that the full menu and proper dishes were no longer available. Instead of tea served in pots, cream scones, chocolate bombe ices, and impressive sundaes, everything came in takeaway containers. The staff were friendly and the variety of ice cream flavors was still great, but it just wasn't the same as before. Unfortunately, we won't be in a hurry to return.

Always a visit to Jannettes, each time through in St Andrews/East Neuk. With an incredible range of ice-cream flavours/sorbets, always yummy. However, I felt incredibly embarrassed with, I think it was the Manager speaking about myself/family, with a fellow colleague, with regards to an incident which happened the previous day. Was with my dad, who wanted to buy my 3 children an ice-cream. Opted for one scoop, which from memory was £2.80. They lady asked my dad if he wanted sprinkles and he said yes. Total bill came to £11.? My dad say, eh? That can’t be right? My dad asked to speak to the Manager. She stated that is was 70-80p, can’t remover exact figure, per ice-cream. My dad said, i am no prepared to pay for that, for a splash of sprinkles. She explained, this wasn’t only down to the cost of sprinkles, that they had overheads. Well, yeah, so does every business. I understand if you ask for a chocolate flake/sponge or wafer then it will be extra, but, I feel that a splash of rainbow sprinkles, this is just ridiculous. Maybe my dad should have queried this, but I guess, he is old school and thought maybe 10-20p extra. So, the lady kindly repotted them and kids were happy. We returned the next day. My partner brought the kids first and I joined them 15 mins later, after running an errand. I went to order an ice-cream. Next minute, I spot the same lady, go over and start telling a colleague, and the two of them are starting at me, proceed to an in-depth conversation looking over at me, 3/4 times, with a disapprovingly look and her colleague looking stunned. I challenged the lady and she said she was telling her colleague when to go for her tea break. I said, I don’t believe you. I then asked my partner to let’s go and we got the kids and left. The whole shop looking and wondering what on earth had gone on. So, basically, I don’t mind them talking about the incident, but at least, have the common decency and respect not to do this right in front of me and while I am in the shop. I had the guts to return and spend our hard earned cash in your shop, again after the initial incident, but certainly not coming back.

Never had Gelato before coming here but heard rave reviews, absolutely incredible. So many flavours, absolutely gorgeous taste and nice place to be. Stunning!

I had a wonderful experience at this ice cream shop. My grandchildren were amazed by the variety of flavors available. Although there was a line to order, we were prepared for it and didn't mind at all. The ice cream was delicious, with a wide selection of flavors and toppings to choose from. I was also impressed by their ice cream cakes, something I had never seen before. There was a small cafe area as well, which appeared to be busy. Overall, a delightful visit.

Delicious gelato with a wide variety of flavors to choose from. I had the hazelnut and loved it. Staff were super friendly, helpful, and nice.