Wingstop - Fenton

This place has gone completely downhill in the past couple of months, before I was originally treated by a decently nice staff and clean restaurant now the staff seem they have no idea what to do when they are cooking the food. They stand around like zombies. Not to mention how unsanitary they are. I noticed some weren’t wearing hats with long hair as they repeatedly touched their hair then the food. The lack of gloves is appalling. Not to mention many time there would be no one cooking with what appeared , many orders. I’m not sure what was so important for the 4 young men to not their job. Everything was sloppy and unorganized. I waited for my order for 30+ minutes when I told it would less than ten. I’ve never worked fast food however based off the menu it doesn’t seem that cooking just chicken in fries should take so long even if they were backed up. It’s saddening to see a good place turn sour. Never eat here it’s unsanitary, terrible customer service and you’ll probably get sick.

Any and every food delivery driver will tell you that nearly every Wingstop in the United States is at least in the top three worst restaurants to deal with for gig workers. This one is no exception.The food takes forever to be made, if at all. The employees stand around and look like they 're in a drug-induced haze.While I went in to pick up an order tonight, a woman was waiting for hers and ended up getting two metal looking tins full of wings (I assume), and it had sauce all over it. One of the employees went and grabbed a couple of napkins and was trying to wipe it off and it was going everywhere. He then handed it to her and said here you go. She was asking for a bag, they said they were out, she was asking for anything to wrap around it they said they didn 't have anything. So now she 's going out to her car to put this container, with sauce all over the place, in her car which is probably going to then get her car all messed up.After waiting for about 10 minutes, with no one helping me, I asked the guy can you check on this order please? He mumbled something, sounding like he was in a drug-induced haze, walk back and then all the employees were in the back somewhere. No food was being cooked, nobody was doing anything. My order was not being made. I left without my order. I didn 't care to wait.Most gig workers decline all offers from restaurants like this because you can 't make money picking up there. And the company doesn 't seem to give a damn about anybody.One day, while I was there, they were listening to rap music with all kinds of vulgar language and there were children in the store but they didn 't care. This company is one of the worst chains in the United States.Wingstop you should be ashamed of yourself. You have the worst service in the industry. I 've never eaten your food and I assure you I never will.

Idk why this location is open until 11pm and then when you want to get some food at 10pm, the employees inside say they “closed the kitchen” at 9:30pm. if that’s actually true then close the store at 9:30.

Made an online order for WingStop in Fenton, MO had it delivered not knowing it was through DoorDash. An hour and a half later no food no contact nothing never received our food. Called the store and was told that Wingstop is not responsible for any refunds on orders, even though we ordered it through their website. So now some shady POS stole our food. I am out $22 and no one is held responsible because of course there is no contact information for DoorDash and Wingstop wont give it out either??? Do not order anything for delivery from any company that will not take responsibility for their orders! Pretty sad because every time we had ordered carry out at this location was spot on. Wont ever be ordering from them again if they cannot even take responsibility for their own orders on their own website.

Staff are amazing. Super nice, couldn't have been a better experience, best place to eat in fenton for sure! Food is to die for.Vegetarian options: Great veggies as a sideParking: Its just great.Kid-friendliness: Great staff, super friendlyWheelchair accessibility: easy access into the store