Ezell's Famous Chicken - Federal Way

What a delightful experience this restaurant provided! The customer service was exceptional, and I felt like a VIP even before the staff realized it was my first visit to this location. The food was incredibly delicious—those satisfying sounds of mmm and crunch from the fried chicken were definitely worthy of ASMR! And I can't forget to mention the music; I absolutely loved listening to classic R&B hits and jazz while indulging in those comforting flavors. This place truly reminded me of home on the East Coast! Ezell's, you are a wonderful home away from home! Thank you for the fantastic experience—I will definitely be back!

The chicken was extremely dry, and the breading was burnt and tough. Even my 5-year-old noticed how burnt it was. I won’t be returning here; there are plenty of better options nearby. The restrooms were dirty, the tables had leftover chicken on them, and the floors were quite filthy. Overall, I was disappointed in every aspect, but the food was the biggest letdown. On top of that, it wasn’t cheap.

I had a fantastic meal and ordered the spicy chicken tenders combo. The chicken was crispy on the outside and juicy on the inside. The fries were fresh and hot, the roll was delicious, and the barbecue sauce was flavorful. The restaurant was clean, and the staff was wonderful!

They cannot seem to get it right. I have one simple request each time I visit. WELL DONE french fries. They always come out WHITE I also inform them it is for HERE, do NOT put in in a bag or cover them with a lid. Please leave them open to air, so they do not get soggy This often is overlooked. But most of all MAKE them some shade of BROWN! On the other hand the staff are hard workers and always pleasant. These french fries are with a soda and tip and tax come to nearly $12. Why would I want to return? The management has asked that I reach out to them which I have twice without a reply from them. Management isn’t serious here they reach out to you and ask you to email them but yet there’s never a response.

My husband and I came here for lunch a little after open. No line at all, which was great. Two workers at the front counter didn 't say hi or acknowledge us; they simply turned their backs to finish their conversation. When ordering, I had a couple questions. The cashier simply pointed to the paper menu on the counter and said, These are your choices. Very blunt. After we finished ordering, we waited a couple minutes, got our food quickly. The food? It was fine it wasn 't good, it wasn 't distasteful. Rolls were delicious, as always. My spicy chicken tenders had minimal heat. Chicken was fresh. My barbecue beans were a little runny, tasted excessively of ketchup vinegar, almost no seasoning. Mashed potatoes were basic. I was disappointed to find out their ranch wasn 't house made, especially being a local fried chicken joint. In addition, the price of the food made it just bearable, yet I won 't be coming back to this location. I don 't know if we just came on a bad day or what, but this place needs to get their act together.