Popeyes Louisiana Kitchen

Loved Popeyes, until Fayetteville got one. They started out great. Then over time, the chicken skin became hard as rocks, and well, everyone knows about the biscuits. And MOST of the time, they're out of chicken or sides. ??(They're closing down, ALLEGEDLY)

When I arrived at the store, I was pulled forward to wait for my food. We sat there 30 minutes and nobody ever came. I went in and nobody had started my order at all. When I questioned the manager about it, she yelled at me and told me to leave the store. This is the most unprofessional experience I've ever had. I will never go to this store again. I'll make the trip to Huntsville. They know how to treat customers.

The food was great but the customer service could have been friendlier

The food is great but inconsistent. So is the pricing. I appreciate that they are under staffed as many places are right now. But, Basic things that people expect when they come to corporate chain food places are, the same taste, the same sizes, consistent pricing. I was quoted $75 and change for an order of 58 chicken strips. A week later when I came to pick up my order, I paid $99 and change. When one person works, you get one price. When someone’s else is working, you get a different price. I highly suggest upper management come from out of town and figure out why there is so much inconsistency. I’ve only been here 3 times and 2 of those times I’ve had issues. Everyone is really nice and I appreciate that but, I’d also appreciate consistency.

Mostly, you have to be extra committed to greasy food. Our chicken was dripping with grease or oil. I won't have it again. It was too much for me, with the grease or oil. The bottom of the box should be covered in paper towels, if it's going to be like that. Really.